Vd88 Privacy Policy — Your Information
How we keep your data safe

1Introduction

Welcome to the vd88 platform. This Privacy Policy explains how vd88 collects your personal information, the purposes for which it is used, and how it is kept secure. By using the vd88 platform, you confirm that you have read and accepted this Privacy Policy.

We believe every user's data belongs to them. vd88 collects only the information necessary to provide and improve platform services. We follow international data protection standards and are fully committed to your privacy.

This Privacy Policy applies to the vd88 website, mobile application, and all associated services. If you have any questions, please reach out to our support team.

2What information we collect

Vd88 collects information in two ways — directly from you and automatically as you use the platform. Details are provided below:

Directly Collected Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• Address and location-related information
• National ID or passport number (for KYC verification)
• Payment method details (mobile banking number, bank account)
• Information provided when contacting the support team

Automatically collected information

• IP address and device type
• Browser type and operating system
• Which pages you visited on the platform and how long you spent on them
• Transaction history and gaming activity logs
• Information collected through cookies and similar tracking technologies

3How Your Information Is Used

Vd88 uses your information only for specific, legitimate purposes. The table below clearly outlines what data is collected and how it is used:

We use your information to improve your platform experience, offer relevant promotions, and maintain security. You can opt out of promotional communications at any time.

4Data Storage & Retention Period

Vd88 retains your data only for as long as necessary. We do not hold on to information we no longer need. Retention periods depend on the type of data and applicable legal requirements.

• All profile information is retained for the duration your account remains active.
• After account closure, data is retained for a minimum of 5 years to meet legal obligations.
• Transaction records are retained for up to 7 years in accordance with international financial regulations.
• KYC documents are retained in accordance with legal requirements.
• After the specified retention period, data is securely deleted or anonymized.

5Sharing Information with Third Parties

Vd88 never sells your data. However, limited information may be shared with trusted third parties where necessary to deliver our services. Each of these parties operates under strict confidentiality agreements.

Parties with Whom Information May Be Shared

• Payment Processors: To securely process deposits and withdrawals.
• Identity Verification Services: To complete the KYC process.
• Game providers: Minimal session data to run third-party games.
• Cybersecurity Services: To prevent fraud and hacking.
• Legal authorities: By court order or legal obligation.

6Cookie Policy

The vd88 platform uses cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device.

Types of cookies we use

• Essential cookies: Essential for login sessions and security. These cannot be disabled.
• Functional cookies: Remembers your preferences and language settings.
• Analytics Cookies: Collects platform usage statistics to help improve the service.
• Security Cookies: Used to detect suspicious activity.

You can manage cookies through your browser settings. Please note that disabling essential cookies may cause some platform features to stop working correctly.

7Your Rights

As a vd88 user, you have a number of important rights over your own data. We fully respect and uphold all of these rights.

• Right to Access: You can find out exactly what information we hold about you.
• Right to Rectification: You can request that incorrect or outdated information be updated.
• Right to Erasure: You may request deletion of your data where there is no legal obligation requiring its retention.
• Right to Restrict Processing: You can restrict how your information is used for specific purposes.
• Right to Portability: You can receive a copy of your data in a standard, portable format.
• Right to object: You can object to marketing or specific processing activities.

To exercise any of these rights, please contact our support team. We generally respond within 30 days.

8Security Measures

Vd88 protects your data using industry-leading security technology. Our security infrastructure is regularly audited by independent experts.

• All data transfers are protected with 256-bit SSL/TLS encryption.
• Passwords are stored using hashing and salting — they cannot be read by anyone.
• Two-Factor Authentication (2FA) is available.
• Automated alerts are sent for suspicious logins or transactions.
• Regular penetration testing and security audits are conducted.
• Our data centers are protected by 24/7 physical security and access controls.

9Policy Changes

Vd88 may update this Privacy Policy from time to time. For significant changes, we will post a notice on the platform and notify you at your registered email address.

• The date of any change will always be shown at the top of the page as "Last Updated".
• Minor changes may take effect without prior notice.
• You will be notified before any major changes take effect.
• Continued use of the platform after an update is considered acceptance of the revised policy.

10Get in Touch

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch. Our data protection team is always ready to respond.

• Live Chat: 24/7 support is available directly on the platform.
• Email: [email protected] (typically responds within 24 hours)
• Online form: Log in to your account and submit a request from the Support section.